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Product development

Usability testing with disabled and older people

Why choose the Research Institute for Disabled Consumers?

Research Institute for Disabled Consumers usability testing - older person testing smart meter

  • 50+ years experience of usability testing products and services with real consumers
  • 1000-person consumer research panel across the range of disabilities and age
  • Test in the home, laboratory or  wider environment. 
  • Partnership with the Intertek lab providing extensive facilities for observed trials and filming
  • Testing to the new industry standard Packaging Accessible Design - Ease of Opening (BS ISO 17480 : 2015)

Our usability testing case studies 

Last updated: March 2019

 See also: Consumer research panel | Mystery shopping research | Research reports