"I have problems with internet at home."
"So I needed to go to my bank to set up my online banking app. I normally go down to a bank and put my card into the machine for a statement to see what's going in and out of my account.
It was a bit of a challenge because of course, I needed a notebook to write things down and a pen. It's the only way I could do it.
I just hope that banks don't close because people with cognitive problems like me, I constantly can't remember my pins and passwords and all of that jazz. And I lose my notebook.
If my notebook got stolen, I'd have to start again.
I'm worried about security."
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